Projet week-end: recevoir les notifications d’un système d’alarme DSC par SMS

Chez nous, on a un système d’alarme DSC. Même si plusieurs fournisseurs de télé-surveillance offrent en extra la notification des entrées et sorties par SMS (… et d’autres par des rapports hebdomadaires envoyés par fax), j’ai préféré une solution obscure que je pourrais patenter; une histoire de quelques heures qui augmente drastiquement le plaisir. Envie d’essayer?

Pour y arriver, on a besoin de:

  • Un système d’alarme DSC PowerSeries. L’Installer Code, que les locateurs gardent jalousement, n’est pas nécessaire pour l’opération, mais je n’aurais probablement pas tenté tout ça sans être propriétaire de mon système. En plus, c’est financièrement avantageux!
  • Un serveur Web. J’ai choisi de tout programmer en PHP, mais n’importe quel langage devrait fonctionner.
  • Idéalement, le support de routage de courriels vers un script par votre serveur de mail; dans mon cas, j’ai préféré utiliser CloudMailin.com, qui route gratuitement 200 courriels entrants vers un script PHP.
  • Un Eyez-On 2DS, qui se branche dans la carte du système d’alarme et dans un routeur. Le système le détecte comme un clavier, et lui permet donc de recevoir toutes les notifications du système. Le 2DS les envoie ensuite dans son infrastructure (sans frais mensuels!?), où on peut les traiter. Le 2DS coûte une centaine de dollars.
  • Un compte Twilio; à l’ouverture du compte, on dispose de 30$ de crédit: chaque numéro coûte 1$ par mois et chaque 100 SMS coûtent 1$. Twilio offre aussi un sandbox gratuit pour le développement. Dans une installation de production, on aura besoin d’un numéro aux États-Unis (pour le support des SMS).

Dans les faits, un système PowerSeries et un 2DS pourraient opérer seuls; on pourrait alors se brancher sur le site d’Eyez-On pour avoir l’historique des notifications, qu’on reçoit aussi par courriel (et par SMS, bien que ça ne semble pas fonctionner). J’ai préféré pousser tout ça plus loin pour que ça soit plus flexible — et le tout petit script pour y arriver est disponible un peu plus bas.

Continuer la lecture de Projet week-end: recevoir les notifications d’un système d’alarme DSC par SMS

Réflexion: l’importance de bien outiller son gestionnaire de communauté

Le gestionnaire de communauté (à défaut de gérer quoique ce soit) agit comme ambassadeur de la marque. À ce titre, il doit être outillé pour trouver la réponse à toutes les questions des consommateurs. Mais c’est apparemment pas toujours le cas. Parce que oui, les outils d’un gestionnaire de communauté, c’est plus qu’un iPad et un abonnement à HootSuite.

Un bon exemple? Ma Caisse m’indique que je dois me rendre sur place (à 350 km d’ici) pour fermer mon compte. Je demande donc à @MvtDesjardins comment procéder, en espérant que le gestionnaire de communauté aurait du recul et pourrait m’indiquer la procédure pour fermer mon compte dans une autre Caisse: j’osais croire que le gestionnaire de communauté de @MvtDesjardins aurait une meilleure connaissance du fonctionnement inter-caisse que la préposée de ma Caisse.

Mais non:

caisse

On m’offre une réponse pré-mâchée, sans la moindre recherche. Évidemment que j’avais déjà contacté ma Caisse.

Le gestionnaire de communauté aurait dû avoir une référence à qui poser la question, quelqu’un qui connaisse la procédure.

Parce qu’être sur les réseaux sociaux, c’est pas suffisant.

Mise à jour: Un deuxième appel à ma Caisse m’a permis d’apprendre que je pourrai fermer mon compte dans n’importe quelle Caisse. Tant mieux!

Mise à jour 2: j’ai finalement eu des précisions:
caisse2

Le RSS se meurt. Mais il était déjà beaucoup, beaucoup malade.

Google Chrome has no RSS reader. It doesn’t even try to render RSS, or even help the user with it in any way. It gives less of a crap than a French man smoking a cigarette in public.

Mozilla will deal the final blow that kills RSS off. In Firefox 4.0, there will be no RSS button on the toolbar by default. Mozilla outright refuse to listen (33 bloody votes!) to their users on this matter.

The reason for this is that statistically, only 3%–7% of users use the RSS button on the toolbar. If not enough people use it already, then how many less people are going to use it if it’s not there by default? How many regular users customise their toolbar to add a button they barely use?

RSS Is Dying, and You Should Be Very Worried, Camen Design

Mon avis: ça a jamais été grand public, ça le sera jamais. Coudonc.

Work/life balance is a myth.

There is no such thing as work/life balance. By even saying there is such balance, you’re making an internal agreement that work is not a part of a healthy life, and I just don’t buy it. Like you, I put a good chunk of my waking hours against the work I do. I can’t accept that it doesn’t constitute an important and real part of my life. In the end, I’m not looking for work/life balance… I’m looking for life balance.

The Myth Of Work Life Balance, Six Pixels of Separation

Le bonheur des employés et la responsabilité sociale de l’entreprise

While corporate responsibility is often used in reference to the organization’s interaction with outside communities, it also touches upon how members of the organization are actually treated and valued. How they are treated determines both self-perception and performance within the workplace and is correlated with life happiness in general.

The Social Responsibility to Generate Employee Happiness sur le CSR Blog de Forbes.com

Croissance rapide: Evan Williams ne sera plus PDG de Twitter

In fact, there are 300 people working at Twitter today—compared to about 20 when I took the CEO job two years ago. Back then, people were creating about 1.25 million tweets a day—compared to 90 million today. In those same two years, we grew from 3 million registered users to more than 165 million today.

This is why I have decided to ask our COO, Dick Costolo, to become Twitter’s CEO. Starting today, I’ll be completely focused on product strategy.

#newtwitterceo sur le blogue de Twitter

Compression d’image: WebP, le nouveau format de Google

Most of the common image formats on the web today were established over a decade ago and are based on technology from around that time. Some engineers at Google decided to figure out if there was a way to further compress lossy images like JPEG to make them load faster, while still preserving quality and resolution. As part of this effort, we are releasing a developer preview of a new image format, WebP, that promises to significantly reduce the byte size of photos on the web, allowing web sites to load faster than before.

WebP, a new image format for the Web sur le Chromium Blog

Students: You Are Probably Not Mark Zuckerberg, So Stay In School

[Mike] Arrington told students that the kind of person who wants to increase his chances of success by getting a masters degree isn’t an entrepreneur; older entrepreneurs have no chance of raising money (so they’re a lost cause); success means building a billion dollar business and making a lot of money—it’s not good enough to build a good lifestyle business that pays the bills and brings you happiness. So they should “ready-fire-aim” and go for the big prize rather than thinking small.

Here is the problem with Arrington’s logic: students may come up with great ideas and start a company, but they aren’t going to be able make it big unless they have the educational foundation. Maybe Zuckerberg lucked out by being at the right place at the right time, but he wasn’t born with the knowledge of how to grow a business. To build a business, you need to understand subjects like finance, marketing, intellectual property and corporate law. Until you have been in the business world for a while, you don’t know how to negotiate contracts, deal with people, manage and nurture employees, and sell to customers. Most importantly, if students don’t learn the importance of finishing what they start, they will never achieve success—this requires perseverance and determination. And by dropping out of college, they won’t have the alumni networks that they need to help them later in their careers and in business.

The harsh reality is that for every Zuckerberg, there are a thousand who drop out of college and fail. Many get discouraged after their failures and move to other professions which require less skill and education.

Students: You Are Probably Not Mark Zuckerberg, So Stay In School, sur TechCrunch. Belle matière à réflexion.

Groupon: viable pour les entrepreneurs?

When discussing Groupon, it’s quite clear: the group buying business model is financially viable. For Groupon. What’s less clear: whether Groupon’s business model is financially viable for businesses.

We were bombarded the first weekend after our feature because our feature had come out a month late, and unfortunately coincided with the Kenton Library’s grand opening. Over the six months that the Groupon is valid, we met many, many wonderful new customers, and were so happy to have them join the Posies family. At the same time we met many, many terrible Groupon customers… customers that didn’t follow the Groupon rules and used multiple Groupons for single transactions, and argued with you about it with disgusted looks on their faces, or who tipped based on what they owed (10% of $0 is zero dollars, so tossing in a dime was them being generous).

The lesson here for local businesses: always look beyond the hype. Due diligence is a must. That means running the numbers beforehand and considering the many risks before doing a Groupon deal. When it comes to marketing campaigns for local, brick-and-mortar businesses, ROI is still king. When and how you pay for the campaign doesn’t really matter if there’s no ROI.

The dark side of Groupon emerges chez Econsultancy

GoDaddy aux enchères

GoDaddy.com, the closely held website that registers Internet domain names, has put itself up for sale in an auction that could fetch more than $1 billion, people familiar with the matter said.

Qatalyst Partners, the boutique firm run by veteran technology banker Frank Quattrone, has been hired to shop the Go Daddy Group Inc., which runs the world’s largest domain name registrar, these people said. Private-equity firms are expected to bid for the company, which currently has more than 43 million domains under management.

GoDaddy Is on the Block